Suffering of health care workers: a free listening call was launched

Launched on January 1 and initially reserved for doctors and interns, the number 0800.800.854 listening is now open to all health professionals suffering. Free, it is available 7 days a week and 24 hours a day.

Doctors, nurses, midwives or interns in medicine now have their own number of listening in case of malaise or suffering at work: 0800.800.854.

This issue, "available free of charge 7 days a week and 24 hours a day (...) aims to help all health professionals" and this, "throughout the territory," announced Tuesday, April 10 the Order doctors and the Order of Nurses.

Launched on 1st last January and initially reserved for doctors and interns, the platform is open to all caregivers since 1st April. "All the orders of the health professions" (doctors, midwives, dentists, nurses, masseurs-physiotherapists, pedicures-chiropodists and pharmacists) are involved in this process. "Six have already signed a charter that commits them," Patrick Bouet, president of the National Council of the Order of Physicians (Cnom) told AFP.

Psychological support and field support

Made free in February, the helpline connects health professionals with "clinical psychologists" so that they can "benefit from psychological support" and be, if necessary, referred to a doctor or a doctor. hospital service dedicated to caregivers. "Emergency care" may also be recommended.

Advised over the telephone, health professionals can also be offered field support by an association or a local structure, or be directed to the right people in case of violence, aggression or litigation, as well as to respond to their needs. ethical, legal or administrative issues.

"We have problems and common findings, we can see that this discomfort has a social cost, ... a repercussion on health, on errors that can be made to users," said Patrick Chamboredon, president of the Order National Nursing Association, cited by France Info. According to him, "to act with seven regulated professions, it allows to have a real network, real means" and to be "stronger".

The malaise of caregivers, more and more palpable

Professional exhaustion, anxiety, depression, suicidal thoughts ... The malaise of health professionals is becoming more and more important, as evidenced by the numerous polls and surveys published in the media in recent weeks.

For example, a survey conducted by the Ordre des infirmiers with more than 18,600 professionals from March 30 to April 7 highlights their growing discomfort. According to the survey results, more than eight out of ten nurses say they feel "very often" (37%) or "sometimes" (45.8%) "emotionally drained by their work". 43.2% feel "very often" at the end of the day and an equal proportion (42.4%) "very often" tired before a new day. 21.6% of those surveyed said that they "very often" consider quitting.

This malaise is not sparing medical students. In June 2017, a survey on mental disorders of young doctors, conducted by four medical student unions, was presented at Sainte-Anne Hospital (Paris). His findings were alarming: 28% of the 22,000 respondents reported having already suffered from depression and 23.7% had already had suicidal thoughts.

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